FAQs
When is TorontoCitySuites right for me?
Whether you are travelling on a business trip, visiting as a tourist or relocating to Toronto, we can provide you with affordable short term fully furnished condo and apartment rental options starting as low as $85/day.
Why should I pick TorontoCitySuites over a hotel?
Our beautifully furnished suites provide all the luxuries of a hotel, coupled with the comforts of a home at a significantly less expensive price. Our flexible lease options cater to your time restrictions and allow you to enjoy your stay with us without a long term commitment.
Where are your suites located?
All our suites are located in the Greater Toronto Area, close to public transportation and major highways. We currently have suites in and around Downtown, Midtown and North York. Please click here to see all our locations.
How big are your suites?
Our suites range in size from 550 to 1200 square feet. We currently have 1 bedroom, 1 bedroom + den, 2 bedroom and 2 bedroom + den units available.
How many people can stay in a suite?
This depends on the number of bedrooms in the unit. Up to 6 people can stay in our largest suite which is a 2 bedroom + den unit.
What is included in a furnished suite?
All our suites are fully furnished to provide our guests with a comfortable, modern and urban style living experience. Our kitchens are fully equipped with all major appliances, dinnerware and utensils. All units have an in-suite washer and dryer for your convenience. We provide linen and towels for all bathrooms. An entertainment unit, complete with a TV and DVD player, is standard in all our units. We also provide complimentary service such as cable, phone and internet services.
Is parking included?
We can offer parking with our units for an additional charge. The charge can vary per unit. Please inquire for more details.
What amenities are offered at your suites?
Our portfolio consists of luxurious suites with resort style amenities. All our units are located in buildings that have a 24 hour security desk, a fitness center and a multipurpose room to entertain your guests. Cleanliness is our priority and we only select units that have the best management and maintenance programs.
What about cleaning services?
We offer cleaning services for an additional charge. Please inquire for more details.
Are there any hidden or additional charges?
There are absolutely no hidden charges. However, additional services such as cleaning, extra storage and parking are available for a fee.
What is the minimum length of stay?
A minimum of a 30 night stay is a requirement for all our suites.
What is the maximum length of stay?
We do not have a requirement for a maximum length of stay. You can stay with us for as long as you like. However, guest who plan staying with us for over a year are required to sign an annual contract.
What if I’m not sure how long I’ll stay?
We offer flexible arrangements for your accommodation needs. Beyond the 30 night minimum, we simply require a 20 day notice informing us of your plans to extend your stay. The monthly rates will be pro-rated accordingly.
How do I make a reservation?
Making reservations is really simple. Click here for instructions.
What payment mediums can I use?
We accept Visa, MasterCard, cash, certified cheques and bank drafts.
When do I make the payments?
We require a deposit of $500 to $1000 (depending on unit size) upon reservation. The first month’s rental fee is due on the day of check-in. Subsequent monthly payments are due on 30 day intervals from the check-in date.
Is smoking permitted in your suites?
No, all our suites are non-smoking.
Are pets permitted in your suites?
No, we do not allow pets in any of our suites.
